KnowledgeBase User's Guide Search Results

KB Author Training - Body Field - Using the TinyMCE Editor

This training document provides detailed information about the KB's editor, TinyMCE. It also includes training exercises that demonstrate how to switch between the main What-You-See-Is-What-You-Get (WYSIWYG) editing mode and the secondary source ...

• Group: KB User's Guide
• Views this week: 159
• Total views: 37495

ID: 23349

KB User's Guide - Documents Tab - Guide to TinyMCE Editor Buttons

This document describes the buttons found in the TinyMCE editor and their functions.

• Group: KB User's Guide
• Views this week: 366
• Total views: 13579

ID: 114924

KB User's Guide - Documents Tab - Default Keywords

This document explains how to create default keywords that both authors and admins can apply to each document.

• Group: KB User's Guide
• Views this week: 75
• Total views: 26408

ID: 5343

KB User's Guide - Documents Tab - Embedding Video

This document provides information on how videos can be embedded within your KB documents.

• Group: KB User's Guide
• Views this week: 77
• Total views: 35415

ID: 22114

KB User's Guide - Settings Tab - Customize your site layout and appearance

This document explains how the fields in the Site Layouts screen can be used to modify the look and feel of a KB site.

• Group: KB User's Guide
• Views this week: 109
• Total views: 5214

ID: 123954

KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site

This document describes how your users can find the documents they seek.

• Group: KB User's Guide
• Views this week: 78
• Total views: 26376

ID: 15356

KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents

KB Admins may identify broken hyperlinks external to the KB . Occasionally, links external to the KB have been updated and subsequently broken since KB document activation. We will show you how to identify broken links in your KB document.

• Group: KB User's Guide
• Views this week: 114
• Total views: 34169

ID: 15406

KB User's Guide - Topics Tab - Enable the Topic Tree Side Menu on your Live Site(s)

The Topics Tree can be seen in the form of a Topic (Site) Map on your KB internal/ or external sites. For details about how to create topics, please see 5344

• Group: KB User's Guide
• Views this week: 52
• Total views: 43199

ID: 5212

KB User's Guide - General Info - View Your Institution Sitemap

Search engine web crawlers read your Institution's site map (and consequently its content) to intelligently crawl your site. It provides valuable metadata associated with the KB documents listed in that sitemap. Metadata is information about a KB ...

• Group: KB User's Guide
• Views this week: 114
• Total views: 26820

ID: 55719

KB User's Guide - Home Tab - Updating Your Default KB Group Space via the Home Tab

When you open the KB Admin Tools, it can open up to the KB Group of your choice. This document will show you how to change your default KB Group setting.

• Group: KB User's Guide
• Views this week: 72
• Total views: 28429

ID: 5240

KB User's Guide - General Info - Manage Your Favorite Documents (for Internal Site only)

Designating Favorite docs in your Internal KB is great if you often refer to the same set of docs OR if you often refer users to the same set of docs. All of your "Favorited" documents are easily accessed by using the showmyfavoritedocs "Quick ...

• Group: KB User's Guide
• Views this week: 44
• Total views: 25379

ID: 18630

KB User's Guide - Documents Tab - Migrating HTML Content from a Web Site into your KB document via XML Import

There may be occasion where you need to migrate content residing on an Institutional web site, a Departmental web site, an existing web based blog, an online wiki, etc. into your KB Space. If you have a large number of pages to migrate, please ...

• Group: KB User's Guide
• Views this week: 74
• Total views: 25262

ID: 52085