Topics Map > GBIT Service Desk Services > Applications
Uninstalling and Reinstalling Global Protect
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VPN - User Guide
1. Using any browser, navigate to https://laptopvpn.uwgb.edu.
2. On the following screen:
1. Sign in using your UWGB username (without "@uwgb.edu") and password.
2. Select "Log In."
3. Download the Windows 64-bit option.
4. Double-click the download to run it.
5. Follow the prompts for install. Select "Next" on each window shown below.
6. Once the installation is complete:
1. Find the Welcome to GlobalProtect window at the bottom right-hand side of the screen.
2. Select "Get Started."
7. Once GlobalProtect opens:
1. Enter the following into the portal address field: laptopvpn.uwgb.edu.
2. Select "Connect."
8. When prompted to choose a certificate:
1. Select the certificate with your computer's GB number at the front.
***NOTE: Choosing the option with [empty] will lead to errors.***
2. Select "Connect."
9. On the following screen:
1. Sign into Global Protect using your UWGB username (without "@uwgb.edu") and password.
2. Select "Connect."
10. To check if you're connected, find the icon below and select it.
11. If you are connected, you should see the screen below.