Alemba - Logging a Call through the Self Service Portal

This document details the process of logging a call through the Alemba Self Service Portal.

Related KBs:

 Alemba - Adding Information or Checking the Progress on your Calls 


1. Log into the Alemba Self Service Portal using your UW-Green Bay email and password at the Alemba Self Service Portal.

2. Select the Log an IT Call icon (the large question mark).
Screenshot of Log an IT Call Icon

3. The Log a Call fillable form will appear like the screenshot below. Fill it out with a detailed description of your issue/request. Include the computer name, any error messages, or tasks you need completed. Select Submit when you are done to send your Call to the IT Service Desk. 
Screenshot of Log A Call Fillable Form




Keywords:Alemba Self Service Call Incident Service Request   Doc ID:115159
Owner:Katelyn V.Group:UW Green Bay
Created:2021-12-08 08:16 CSTUpdated:2021-12-10 11:40 CST
Sites:UW Green Bay
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