Topics Map > GBIT Service Desk Services > Departmental Support > Phone
VoIP - Cisco 3905
Your Cisco 3905 phone is pictured below:
|1||Handset||Functions as traditional phone handset.|
|2||Message Waiting Indicator||Indicates new voice message (steady red) or an incoming call (blinking).|
|3||Phone Screen||Displays phone menus and call activity including called ID (phone number), call duration, and call state.|
Navigation Pad and Select (Center) Button
|Allows you to scroll through menu items and highlight items. When the phone is on-hook, displays the call logs (missed calls, received calls, placed calls) and your Speed Dials.|
|Provides access to phone settings such as call history, user preferences, phone configuration (including administration settings, device configuration, network configuration, and other common configurations), and phone model information.|
|Toggles back to the previous setting.|
|Places an active call on hold.|
|Transfers active calls to another extension.|
|Dials the last dialed number.|
|10||Keypad||Allows you to dial phone numbers and enter numbers or letters.|
|Selects the speakerphone. When the speakerphone is on, the button is lit.|
|Controls the handset and speakerphone volume (off-hook) and the ringer volume (on-hook).|
|Mutes the speakerphone and handset. If the button is lit, the speaker and handset are muted.|
***NOTE: In case of emergency, dial 911.***
For on-campus calls, dial their four-digit extension.
Dial 8 to access an outside line:
- Local Calls: 8 + 7 digits
- Long Distance Calls: 8 + 1 + 10 digits
Dial 5555 to access your voicemail and follow the voice prompts to setup your mailbox. The default voicemail PIN is 242042.
There are two portals you can use to change settings on your phone and voicemail. Log in to both with your campus username and password.
- User Portal for phone settings: http://phone.uwgb.edu.
- User Portal for voicemail settings: http://voicemail.uwgb.edu.
Navigate to the following article for more information on how to use your phone: Quick Start Guide.
Navigate to the following article for more information on the phone connections, adjusting the handset rest, and operating the phone: Cisco User Guide.