Topics Map > GBIT Service Desk Services > Printing

PaperCut - Requesting a Refund

Related KBs:

PaperCut - Printing from Windows Personal Computer
PaperCut - Guest Printing
PaperCut - Lab Printing

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***NOTE: If you had any problems with your printing job, please visit one of the following locations: GAC Lab, GBIT Service Desk, Cofrin Library (3rd floor), or the libraries at other locations.***

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1. To begin, navigate to https://print.uwgb.edu/.

2. Login using your UW-Green Bay username and password.

3. Once you're logged in:

        1. Under the Recent Print Jobs, locate the failed print job.

        2. Select "Request refund."

4. Next:

        1. Enter the reason behind the refund in the Reason for Request box.

        2. Select "Send."