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PaperCut - Requesting a Refund

This document details how to request a refund through PaperCut.

Related KBs:

PaperCut - Printing from Windows Personal Computer
PaperCut - Guest Printing
PaperCut - Lab Printing

***NOTE: If you had any problems with your printing job, please visit one of the following locations: GAC Lab, GBIT Service Desk, Cofrin Library (3rd floor), or the libraries at other locations.***

1. To begin, navigate to

2. Login using your UW-Green Bay username and password.

Screenshot of Print Refund Login

3. Once you're logged in:

        1. Under the Recent Print Jobs, locate the failed print job.

        2. Select "Request refund."

Screenshot of Request Refund

4. Next:

        1. Enter the reason behind the refund in the Reason for Request box.

        2. Select "Send."

Screenshot of Refund Request Reason Form

Keywords:printing, refund request   Doc ID:128690
Owner:Josephine H.Group:UW Green Bay
Created:2023-05-30 14:13 CDTUpdated:2023-06-01 08:52 CDT
Sites:UW Green Bay
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