Topics Map > UWGB Help Desk > Network / File Shares

How to connect your device to the wireless network

What wireless network should I connect to?

  • If you have computer, tablet, or phone and you have a campus network account, connect them to eduroam.  You must use your full campus email address for the username and your campus password.  

  • If you have a gaming console, video-streaming device, or smart TV and you live in the residence halls, connect them to UWGB-NetReg.  This requires registering your device on a website first.  See instructions.  

  • If you don't have a campus network account, connect to UWGB-Guest

  • If you have a wireless printer, use a USB cable. 

Specific instructions for connecting to eduroam:

Wireless configuration for Windows 10

[Link for document 24403 is unavailable at this time.]

Wireless configuration for Windows 8

Wireless configuration for iPhone, iPod, and iPad

Wireless configuration for Mac OS

Wireless Configuration for Android

Wireless configuration for Windows Phone

Students, faculty, and staff should log on to the eduroam wireless network to gain encrypted wireless access to the Internet from their computer, tablet or phone. 

Eduroam is a secure, world-wide roaming access service developed for the international research and education community.  UWGB has joined the eduroam consortium and supports the eduroam wireless network service. This enables faculty, staff, and students to access the wireless network at other participating eduroam institutions using their campus network account and password.  This also enables network access on the UWGB eduroam network to faculty, staff, and students visiting from other eduroam-participating institutions. For more information, please see Eduroam Wireless connectivity.

Specific instructions for connecting to UWGB-Guest:
The UWGB-Guest network provides an unsecured wireless connection that is limited to 5 mbps data rate and allows only the http, https, and ntp protocols.  Students, faculty and staff should be using eduroam, not UWGB-Guest.  Once you have configured UWGB-Guest and have opened a browser, you will be presented with a login page where you must enter a valid email address. You will need to enter an email address each time you reconnect to the network.  
UWGB Guest - Wireless Connection Instructions

Wireless Printers:

Most printers now have wireless capabilities built in.  Even though you can technically connect them to UWGB-NetReg, they also usually broadcast their own wireless hotspot which interferes with our campus wireless and causes internet connectivity issues for the people around you.  We recommend that you connect your printer with a USB cable to print, and that you unplug the power from your printer when not using it.  This will prevent your printer from causing wireless interference.  We give out free USB cables to campus residents at HouseIT located in the Community Center or at the Help Desk located at Instructional Services 1150 (down the hall from the GAC lab). 

We also encourage the use of Pharos printing stations around campus instead of bringing a printer to campus.  There is one located in the basement of Community Center.
Passprint U-Print-It (Pharos) Info

Additional Help:

  • If you changed your campus password and now eduroam won't work, try forgetting the eduroam network and then connect again with your new password.  How to forget a wireless network on your device
  • If you connected to eduroam but your device keeps preferring to use UWGB-Guest or UWGB-NetReg, you need to forget those wireless networks on your device.  How to forget a wireless network on your device
  • For those living in residence halls, you may also use a wired connection for internet access.  A wired connection will be inherently more stable than a wireless connection, which makes it preferred for online gaming or taking quizes.  There are active network ports in each bedroom and usually also in the living room.  You might need to purchase an ethernet adapter for your device to be able to connect.  
  • Campus Wireless - FAQs

Keywords:eduroam, netreg, uwgb-netreg, guest, uwgb-guest, phone, ipad, iphone, ipod, droid, android   Doc ID:24381
Owner:Ron K.Group:UW Green Bay
Created:2012-05-17 14:00 CSTUpdated:2019-06-03 12:13 CST
Sites:UW Green Bay
Feedback:  26   57