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Setting up Email in Outlook 2016 (Mac)

This document covers how to add a user's email account to Outlook 2016 on a Mac.

If you need to remove and re-add your email account, open the Outlook app, click on the Tools menu, then Accounts.  In the lower left there is a + button for adding accounts and - button for deleting accounts.  If it's the first time opening Outlook on a particular Mac, you will be prompted to add an account.  

1)  Enter your full email address and click Continue.  

2) If you get a green and white UWGB login window pop up, click the red circle in the upper left corner to close it.  Then click the back arrow on the window that states Office 365 - Authentication couldn't be completed.  This should bring you back to the window in step 1. 

3) With your email address entered, click the Continue button again.  This time it should proceed to Exchange setup. 

4) Enter your email address DOMAIN\username or Email line.  Enter your password.  Click Add Account.  It may take a few minutes to finishing adding the account.  

5)  When finished you can click the Done button.  If you want to add a shared mailbox, you must follow this article: Adding a Shared Mailbox in Outlook 2016 (Mac)

See Also:

Keywords:mac, macintosh, macos, mail   Doc ID:25445
Owner:Zach G.Group:UW Green Bay
Created:2012-08-02 13:57 CSTUpdated:2019-06-03 12:15 CST
Sites:UW Green Bay
Feedback:  2   4