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Campus Email Setup on Android

This article contains instructions on setting up UWGB email on a device running Android operating system.

There are many different Android devices and versions, so these steps may not be exact.  If the steps do not exactly match your device, the steps may be in a different order or omitted.  Not all Android devices support Exchange (Corporate) email accounts, though the vast majority do. 

Android 4.x and 5.x

Youtube video demonstration: http://www.youtube.com/watch?v=pIBczQzUizA

1.  Open Settings (can be found in Apps, among other places).
2.  Under Accounts, tap Add Account.
3.  When it asks for the type of account, choose Corporate or Microsoft Exchange.
4.  Type in the UWGB email address and its password and click Next.
5.  Fill in the additional information requested and click Next.

  • Domain\Username is uwgb.edu\username (example: uwgb.edu\ledvrj08)
  • Server is autodiscover.uwgb.edu or owa.uwgb.edu (either should work, but one may work better)
  • Check the box to "Use secure connection (SSL)"
  • Check the box to "Accept all SSL certificates"
  • Client certificate should be set to none
  • Port should be 443 if requested

6.  A Remote Security Administration prompt will appear, click OK.
7.  Account Settings will appear.  These are all user preferences and can be changed as desire.  Click Next. 
8.  Account Setup will ask to give this account a name.  This can be anything, and the default is usually the email address. 
9.  Security Update message will appear.  Need to click OK. 
10. The server will request the ability to remotely control some security features. This is so that you can log into Outlook Web Access and remotely wipe your mobile device if it is lost.  Click Activate.
11. The account can be accessed with the Email app, found under Apps.

Android 2.x or 3.x

1.  Open Settings (can be found in Apps, among other places).
2.  Open Accounts & sync.
3.  Tap Add Account.
4.  Type in the UWGB email address and its password and click Next.
5.  When it asks for the type of account, choose Corporate or Microsoft Exchange (if you only have IMAP option, see this article for instructions).
6.  Fill in additional information requested (this varies among different android versions) and click Next.

  • Domain is uwgb.edu
  • Username is your campus login username (not the full email address)
  • Server is autodiscover.uwgb.edu or owa.uwgb.edu (either should work, but one may work better)
  • Check the box to "Use secure connection (SSL)"
  • Check the box to "Accept all SSL certificates"
  • Client certificate should be left as none

7.  The server will request the ability to remotely control some security features.  Click OK or Activate.  You may need to check the notifications at the top of the device to find and answer this question before you can use this email account. 
8.  Setup will ask for a name for this account.  This can be anything, though UWGB is recommended.  Click Next to finish setup. 
9.  The account can be accessed with the Email app, found under Apps. 

Troubleshooting

1.  Make sure your username and password are working.  You can test this by going to the www.uwgb.edu/students and logging into Outlook Web Access. 
2.  A few phones have the option for Exchange (Corporate), but have failed to work with our email for uknown reasons.  In this case, you can try setting up IMAP email as an alternative.  You will be able to receive all your email, though sending email may not work. 

 




Keywords:droid, android, email, e-mail, phone, phones, smartphone, cellphone, mobile, driod   Doc ID:26280
Owner:Ryan L.Group:UW Green Bay
Created:2012-08-29 14:12 CSTUpdated:2016-04-26 11:19 CST
Sites:UW Green Bay
Feedback:  18   6