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"User ID Not Valid" in Search@UW

Some people are having trouble with logins in Search@UW, especially when requesting things from other campuses.

The library is still working out some of the kinks in Search@UW, and one of them includes a rejection of certain people's campus login credentials.

This typically happens when trying to request something from another library.  The person will attempt to log in using the UWGB Students/Staff option, and when logged in, instead of seeing his or her given name, he or she will see their username in the top right corner of the Search@UW screen, and an error like this:


Keywords:Search@UW, User ID, Errors, Request   Doc ID:33409
Owner:Melissa P.Group:UW Green Bay
Created:2013-09-16 16:05 CDTUpdated:2014-06-16 10:32 CDT
Sites:UW Green Bay
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