Turning Off Cached Exchanged Mode

This KB explains how to fix an email account if it is not displaying any emails in the Outlook program on a Laptop with VPN.

THIS SHOULD ONLY BE TRIED ON A LAPTOP, THIS WILL NOT WORK ON A DESKTOP

Step 1: Click File > Account Settings > Account Settings



Step 2: Click on the Email Account under the Email Tab (There should only be one email), then click Change.

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Step 3: Under Offline Settings, uncheck Use Cached Exchange Mode.

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Step 4: Exit, and then restart Outlook.



Keywords:cached, exchanged, email, no password   Doc ID:82503
Owner:Zach G.Group:UW Green Bay
Created:2018-05-30 08:22 CDTUpdated:2018-05-30 09:42 CDT
Sites:UW Green Bay
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