Topics Map > GBIT Service Desk Services > Remote Support > Voice Calls
Topics Map > GBIT Service Desk Services > Departmental Support > Phone

VoIP - Forward Calls to Another Phone

This document details two methods to forward a call to another phone.

Physical Phone

1. Press the "Forward all" button on your Cisco Phone.

Picture of Forward all Button 

2. Enter the Call Forwarding number, including an 8 and 1 at the beginning. 

 Picture of Forward all Calls Screen


3. The Call Forwarding number will display in the upper left-hand side of the phone.

Picture of Number Entered to Forward To 

***NOTE: To cancel the Call Forwarding, just press the "Forward off" button.***

Picture of Forward off Button

Remotely through Web Browser

1. Go to phone.uwgb.edu.

2. Select the Phones tab and then select "Call Forwarding." Check the box for Forward all calls to...  Either select a number that you've provided in the past or enter a new one.

***NOTE: Add 81 before the phone number (e.g. 819204652309).***

Screenshot of phone.uwgb.,edu


Keywords:
phones, phone, voip, forward, calls, to another
Doc ID:
83218
Owned by:
Steve K. in UW Green Bay
Created:
2018-06-26
Updated:
2022-10-03
Sites:
UW Green Bay