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D2L Information (2019-2020)

UW-System has retired D2L; D2L has been replaced by Canvas as the Learning Management System (LMS). Courses cannot be delivered via D2L as of Aug. 11, 2019. Access to the platform for archival / retrieval purposes only will remain available until Jun. 30, 2020.

Background

This document serves as the support material for the continued limited use of D2L for archival purposes. For the steps to migrate course materials from D2L to Canvas, consult THIS DOCUMENT.

Accessing D2L

Cannot Sign In

While most people will not need to log in to D2L beyond Aug. 11, 2019, some will. 

If you cannot log in, verify that you:

  • Are/were enrolled in an online course or face-to-face course that uses D2L and have been granted “special access” (if you are not the instructor of record)
    • If you are not enrolled in any active D2L courses, you may not be able to access D2L
    • In most cases, students will not be able to access their course before the course begins or after it ends
  • Are logging in to the correct instance of D2L (UWGB). Some students take courses through several campuses for certain programs (such as Nursing), extension, or CEOEL.
  • Have a UWGB account or are logging in as an "internal" user.
    • If so, log in with the “D2L Login” button.
      • Use your NetID username and password to log in (same as email and SIS)
      • Test your NetID with email or SIS to verify your password has not expired 
      • If your NetID contains a space or spaces, you will need to re-set it before it works to log in to D2L
      • Verify that you can log in to your email and SIS (this is the same account for UWGB users). 
      • Note that passwords are case sensitive.
    • If not, you may need to log in with the “External Login” button.
      • If you log in with this button, you should have received separate login instructions.
  • Are using your campus username (green button) or an internal username provided to you (grey button)
  • Are not including "@uwgb.edu" on your username

When Students should contact their instructors

In virtually all cases, student access to D2L has concluded. In the rare event students need access to a course (such as Long-Term enrollment for an Incomplete) or to retrieve submitted materials (prior to June 30, 2020), they should contact their instructor(s).

Here are some common examples of situations in which the instructor of a class decides what happens (all instructors are empowered to do these things). In each case, the student should be referred back to his or her instructor. Under no circumstances will any staff ever intervene on the student's behalf regarding judgement calls; the instructor MUST decide the correct course of action.

Issue

Information

A student needs to access a course before the semester begins.

Courses are no longer offered in D2L. Materials are not made available in Canvas until two weeks prior to the start of the semester (at the earliest) in Canvas. Instructors, at their own discretion, can distribute materials to students ahead of time by other means.

A student wants to delete a discussion post or Dropbox submission.

There are pedagogical reasons why students cannot do these things. Refer the student to his or her instructor.

A student registers for a course but can't see it.

Courses are no longer offered in D2L and will only appear in Canvas when available.

Certain feedback or quiz results were supposed to be made available, but aren't.

Verify the student knows how to view feedback or results. Most likely the activity does not have settings compatible with what the student is looking for. D2L is not a system of record. Students should view final grades in SIS and contact their instructors for more detailed information or feedback post-semester.

Student requests syllabus or access to materials/quizzes/dropboxes/etc. ahead of time.

Totally up to the instructor to provide/deny access.

Student took "incomplete" on a course and needs access.

The instructor can manually enroll the student as a "Student - long term" via the Classlist tool in their course (see below).

Student cannot see "Turnitin" Originality check report for dropbox assignment.

The agreement with TurnItIn to function with D2L has not been extended given the platforms deprecation.


Student Long Term (Extended) Access (E.G. Incomplete)

Instructors can extend access for a particular student after a course has ended (for example if the student needs to do work for an incomplete). In order to make this change:
  1. Sign in to the course and choose “Classlist” from the navbar (if it’s not there, select “Edit Course” and then “Classlist”)
  2. Select the student(s) you’d like to change
  3. Click “Enrollment” (blue name tag icon) at the top
  4. Choose “Student Long Term” from the drop down to the right of the students’ names and click Save
NOTE: this sets the student as “long term” indefinitely. When they have finished the course, following this process again to set their roll back to “Student” will remove their access.
NOTE: if students need to take quizzes, submit to drop boxes, etc. You will also need to provide 'special access' as 'student long term' does not modify access dates/times for these features (only access to the course itself). In some cases, you may need to provide alternative means of completing work.
If you're curious about other roles view the chart below.

Adding a “user” to a D2l Course

In addition to long-term access to a course for existing students (above), instructors may wish to enroll others for archival purposes (chairs, administrative assistants, student workers, etc.). The various roles are detailed in the table below. If you are listed as an instructor, you may enroll new students, TAs, or other instructors in your D2L course.

Only individuals with an existing D2L account can be enrolled. To enroll an account:

  1. Go to your Classlist and click the "Add Participants" button
  2. Select "Add existing users" from the dropdown menu.
  3. Search for the username you would like to add; then click on the magnifying glass icon.
  4. Click the check box next to the person you would like to add; set the role; and click "Enroll Selected Users."
  5. Click “Done”

Note: If the account does not show up in Step 4, they may already be enrolled in the course. In this case, you will need to use the steps to change access instead. To do so, follow the steps for Extended Access above and select the appropriate role instead of “Student Long Term” above. If the user does not show up and is not already enrolled, it may mean that the account does not exist.

Course Access for Instructors

The instructor of record (in SIS) is automatically granted access to a D2L course. 

An instructor may add any D2L user to a course using enrollment in the Classlist tool.

In the invent that any other instructor (not the instructor of record) needs access to a course:

  • The current instructor must add the new instructor via Classlist OR
  • The chair or dean of the program or college for which the course is offered may submit a requests for course access via email to helpdesk@uwgb.edu. When doing so, please specify who needs access and to which semester, course, and sections.

Roles in D2L

The roles available and their permissions are detailed in the table below:

Enrollment

Instructor

Embedded Librarian

TA

Student

Guest

Student Longterm

Content

Edit/view

Edit/view

Edit/view

View

View

View

Discussions

Create/view 

Create/view

Create/view

View

View

View

Dropbox

Create/view 

-

Create/view

View

View

View

Quizzes

Create/view 

-

Create/view 

View

View

View

Grades

Enter grades

-

-

View

-

View

Classlist

Add users

-

Add users

View

View

View

Calendar

Create/view

-

Create/view

View

-

View

Online Rooms

Create/view

Create/view

Create/view

View

View

View

Early Course Access

Yes

Yes

Yes

-

-

Yes

Past Course Access

Yes

Yes

-

-

-

Yes

With access to Grading

Though this role allows students to access the course past the end date, instructors will still need to alter content/tool specific deadlines in order for students to access those materials/tools.

"Special Access"

Giving Special Access to a Student on a Quiz or Exam in D2L

  1. First, click on the quizzes tab and select the quiz you are interested in.
  2. Then, click on the "restrictions" tab.
  3. Scroll to the bottom of the page and press the "add users to special access" button
  4. Extend the special access you would like to give the student (extra time, different due date, etc.)
    • NOTE: Settings left unchanged will keep their default values (the settings for the quiz itself). Example: On an exam open from June 01 to June 06 with a time limit of 20 minutes. Instructor Dr. Dre checks the start date box and changes the date to May 25. The selected student(s) [in the next step] will have from May 25 to June 06 but will still have a time limit of 20 minutes.
    • NOTE: An instructor may create multiple "special access" conditions. You may for example have two students who get time and a half (one special access setup with those two students selected) and one other student who needs an extra two days to take the exam (a separate special access).
  5. Click "save and close"
  6. The key icon next to the exam's name means that you have successfully granted the student special access to the quiz.
    • NOTE: This icon indicates "at least one" special access setup. If you set up multiple conditions, only one key will be displayed.

Adjusting Course Start & End Dates

Adjusting the course start date or end date in D2L is something an instructor can do if they need students to see course material beyond the end date.

  1. Click on the course link for the course you'd like to adjust the access date.
  2. Click the "Edit Course" link in the navigation bar.
  3. Click on the "Course Information" Tool
  4. Adjust the dates or times for which you'd like students to access your course

NOTE: If you adjust the course start date or end date, this restricts access for everyone listed as the "student" role.

NOTE: Those enrolled in a course with TA access are able to bypass the start date restriction (allows early access), but not the end date restriction.

Retrieving Information

Exporting the Gradebook (Excel/CSV)

D2L is not a system of record. Excel offers greater calculation options than D2L. Many instructors choose to record grades or create very customized grading schemes in Excel.

The D2L gradebook can be exported for Excel (xlsx) or as a CSV (comma separated value) text file, which opens in Excel as well as other spreadsheet-type programs. Please note that Excel (xlsx format) gradebook files cannot be imported back into D2L.

To export a gradebook click on Export from within the Enter Grades tab. Select User name, Grade Values you wish to have displayed, Last Name, and First Name. Select the grade items you want to export. Click the Export button associated with your preferred file type. You should see a popup dialog box prompting you to save the text file just created. Save it to an appropriate location.

“Student Progress”

You can view detailed information about “student progress” and activity by going through the classist tool in D2L. An overview of this information is available in this PDF: https://uknowit.uwgb.edu/images/group91/95750/UserProgressInfo.pdf

You may want to print User Progress pages as PDFs for future reference.

Quiz Statistics and Reports

Exporting Quiz Statistics in D2L

  1. Click on Quizzes in the navigation bar.
  2. Click the drop-down arrow next to the quiz you want to view/export and then choose
  3. On the View Statistics page, click the User Stats, Question Stats, and Question Details tabs to view statistics broken down by user and by question.
  4. Click Export to CSV file if you want to save the quiz's statistics to your computer.
  5. Note: The system will export the statistics from the tab you are currently viewing (for example, User Stats).

Setting up quiz reports: (Reports Setup Tab)

Reports allow you to view quiz results for the entire class. It's a seldom used feature, but is available.

  1. Click on Quizzes from your D2L course.
  2. Click on the quiz you'd like to set up reports for.
  3. Click on the Reports Setup tab.
  4. Click on the Add Report button.
  5. Type in an identifiable report name in the Report Name field.
  6. Select the type of report that you want by selecting one of the options:
    • Question Statistics – An “overall” report that can show the class average, score distribution, and the percentage of correct responses for each question.
    • Question Details – The report displays the difficulty for each question, includes text responses, includes bonus questions, and displays private comments from sections.
    • Users Statistics – The report displays the class average, displays score distribution, and displays org defined id.
    • Attempt Details – The report displays usernames and attempt durations.
    • User Attempts – The report displays usernames.
  7. In the Release area, select immediately to release the report now, or select the radio button next to the date drop-down list to choose a date.
  8. In the Release Report To area, check the boxes next to the roles that you want the report to release to (at this stage, you will probably select “Instructor” only).
  9. Click the Save Report button.

Retrieving Materials

Content Items

Downloading a file from Content

To download a file from Content, navigate to the file. Click on the small downward facing arrow next to the file name. Two options will appear. View Topic and Download. Click Download. Then Save File.

Downloading Multiple Files

To download multiple files:
  1. Go to Content and click Manage Files.
  2. Check the boxes for the files/folders you wish to retain (files used as content topics are indicated by a red "t")
  3. Click Download (green circle with white down arrow)
  4. A new window will pop up after the file(s) has/have been “zipped”
  5. Click on your Zip file to save it

Printing a file in D2L

To print a file:
  1. Navigate to Content.
  2. Open the content item you would like to print
  3. Is this a D2L / HTML file?
    • If yes: a print button will be available at the bottom of the content window. If this button is there, use it to print a copy of the file.
    • If no (PDF, PowerPoint, etc.) you will need to download a copy and print it. Click the Download button at the bottom of the content window. Once downloaded, open your file with the appropriate application (Adobe Reader, PowerPoint, etc.) to print it (usually by clicking File and Print in the menu).
If downloading a D2L file, follow the steps to download a file according to your browser. Some things you may need to do to download a file:
  • Confirm you trust and would like to "download" or "save" a file.
    • Many times "download" will send the file to a default location (a Downloads folder) and "save" will allow you to choose a location (like your desktop)
    • In some browsers you can select an option to "open" a file directly (it will download it to a temporary location and open it so you can print it)
  • Select a file location
  • Allow your browser to check the security of a file
  • Wait for the file to download (larger files take longer)

Viewing as Text or as a Page

With D2L, it is possible to view documents such as a Microsoft Word document as plain text. Essentially, this means viewing text on a page like you would a news article, instead of viewing a snapshot of the file.

To view the document as text, open a file under Content in D2L, at the bottom right of the preview box is a button that says View as Text.

To switch views back to the default, navigate to the same location as the View as Text button. This time, it will say View as Page.

Downloading Student Submission (Dropbox)

To download dropbox submissions:

  1. Click on the Dropbox tool and then the link for the assignment folder.
  2. Put checks by the papers you want to download. Note: if you want to select all the student papers click on the check box at the top of the left column, immediately to the left of the Delete button.
  3. Click on the Download button. The student files will be combined into a single zipped file.
  4. Save this zipped file to your computer. All student papers are identified with the student's name in the file name within this zip package.

To download a single file:

  1. Click on the name of the dropbox folder that you want to view submissions for.
  2. Click on the name of the file that you want to view.
  3. Use your browsers save dialog box to save or open the file.

Discussions

Saving/Printing Discussions

Unfortunately, the only way to save an individual discussion/post is to “print” it (either as a physical copy or as a “print” to a PDF file). To do so, you can navigate to the post or discussion you would like to print and use the feature to print the page within your web browser. This works well in Chrome.

Switching between grid & reading view

The Grid View allows you to view discussions in a split screen with either a list or a thread at the top and messages at the bottom; Reading View allows you to view messages individually by opening from the Discussions area.

Grid view is enabled by default. To switch between views:

  1. Log into D2L. Click on the drop-down next to your name in the upper right-hand corner and select Account Settings.
  2. From Account Settings click on the Discussions tab.
  3. Look under the area called Personal Settings for the Default View option and select the view you would like.
  4. If you select Grid View (this is the default), you also have the option to choose between Threaded and Unthreaded discussion views. Threaded view displays sub-topics and replies indented under the posts they address. Unthreaded will display all posts in a list. Choose between these views under Grid View Settings, Default Threading Style.
  5. When using the Grid View, you will likely want to check the option to Show the preview pane* and Show the search bar. Selecting this option displays the lower Preview pane in the Grid View. If this option is not selected, clicking on a post in the Grid View will open the post in a pop-up window.
  6. Be sure to click Save or Save and Close at the bottom of the page to save your settings.

Restoring Deleted Discussions

For archival purposes, it may be necessary to retrieve posts that students deleted. They cannot view or recover these, but an instructor (or TA) can:

  1. Navigate to Discussions
  2. Click on the Settings link in the upper right-hand corner
  3. Under Personal Settings: Display Settings, ensure that "Display deleted posts" is checked
  4. Click Save
  5. Navigate to the deleted post. Deleted posts will appear with their titles in Grey Strikethrough.
  6. Click the post title to open it
  7. In the area at the top of the post, click "More Actions" and then "Restore"

Viewing Discussion Statistics in D2L

You may want to view the discussion statistics in D2L and print the page as a PDF for reference re: student participation for after D2L becomes unavailable.

A video going over this view is available here: https://www.youtube.com/watch?v=ZO1YTJYfWYM&feature=youtu.be

Discussion Statistics shows how many posts were authored by and read by each user. You can view by user or by forum and topic.

  1. Click on Discussions in the navigation bar.
  2. Click on Statistics
  3. You can view statistics for either individual users or for the forums and topics as a whole

e-Portfolios

Students who have an ePortfolio in D2L will need to export it to myDesire2Learn to retain it. Instructors will first need to grant the student(s) access (instructions above). Then, students will need to follow these steps.

Exporting your ePortfolio from UW-Green Bay Desire2Learn

  1. From within the ePortfolio course, click on ePortfolio in the navbar
  2. Click on "My Items", then "More Actions", and finally "Go to Import/Export page"
  3. Click on "Export"
  4. If you want to copy everything in your ePortfolio to myDesire2Learn, click on "All Items" and skip to step #7. If you only want to copy select items, click on "Selected Items."
  5. Leave “Automatically include associated items” checked. Click on “Add Items”, then select items one-by-one by clicking the boxes next to their names, or select all items.
  6. Click “Add”, then “Export”.
  7. Notification that the Export is underway will appear. Click on the link, "View progress of the export package". Click on the "...zip" link (2), browser to a location on your computer you'd like to save the file, and click on "Save".
  8. When the download completes, click on "Close" and then "Done."

Importing your ePortfolio to myDesire2Learn

  1. To log into myDesire2Learn on the web go to the following website:  www.mydesire2learn.com.
  2. Enter in your username and password.  Then click on the Log In button.
  3. Once you've logged in, you'll notice the interface is very similar to the ePortfolio interface within D2L. Click on "My Items", then "More Actions", and then "Go to Import/Export page".
  4. Click on "Import" from the Import/Export page
  5. Click on "Choose File", browse to your file on your computer and select it, then click on "Save".
  6. Click on "Next."
  7. The Import Preview screen will open. Verify the items to import. If you'd like to remove an artifact, click on the red X for that artifact. You can also add "tags" for the items you're importing. Tags are words you associate with an object to make items easier to find. You can search for items with specific tags, and other users can use your tags to search for items.
    • To make a multiple-word tag, place double quotes around the entire phrase. For example: typing "winter project" makes the two words a single tag.
    • To make a private tag that only you can see, type an @ symbol in front of the tag. For example: typing @draft adds a private @draft tag to an item that other users will not see when you share the item with them.
    • To make a private multiple-word tag, put the at symbol before the quotation marks, for example: @"rough draft". Click on "Import" at the bottom of the screen when you're happy with the preview and tag settings.
  8. Click "Done" on the following page.
  9. The "Recent Activity" page will appear. Your imported items should now be on myDesire2Learn.com. Click on "My Items" to view your ePortfolio artifacts.
  10. Lastly, you should make your ePortfolio webpage accessible to anyone with the link so that you can share this with your future employers. To do that, use the small arrow to the right of the presentation title, and select "Share."
  11. Check the box that will allow your presentation link to be public: **This URL is what you will share with future employers.

Here is a video demonstrating these steps:

Widgets

D2L widgets are not compatible with Canvas. In some cases, they can be re-built as Canvas pages instead.

Other Issues/Notes

Navigation Errors and Messages in D2L

It is always important to read all popups and messages carefully before responding. Below are a few examples of messages you may encounter along with their appropriate responses.

In order to view some content or external links in D2L you need to allow "nonsecure" or "unencrypted" items.

Message

Usual Response

Do you want to view only the webpage content that was delivered securely? This webpage contains content that will not be delivered using a secure HTTPS connection, which could compromise the security of the entire webpage.

Click No

This page contains both secure and nonsecure items. Do you want to display the nonsecure items?

Click Yes

You have requested an encrypted page that contains some unencrypted information.  Information that you see or enter on this page could easily be read by a third party.

Click OK

Application Desire2Learn *** is trying to access your information. Would you like to proceed?

Click Continue, or check Do not ask me again for this application and then click Continue

*** Here the message will list an application. One example is: Digital Media Services – Kaltura v3.0 by Kaltura Inc.

Receive a message in D2L that you think belongs here? Please let us know below.




Keywords:D2L   Doc ID:95750
Owner:Luke K.Group:UW Green Bay
Created:2019-11-12 12:11 CSTUpdated:2019-11-12 13:15 CST
Sites:UW Green Bay
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