KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Identifying Broken Hyperlinks on your KB documents

KB Admins may identify broken hyperlinks external to the KB . Occasionally, links external to the KB have been updated and subsequently broken since KB document activation. We will show you how to identify broken links in your KB document.

• Group: KB User's Guide
• Views this week: 114
• Total views: 34169

ID: 15406

KB User's Guide - Advanced HTML - Create a list of featured links

Add a group of links in a two column card-style layout within the flow of your document or as their own content module on a custom homepage.

• Group: KB User's Guide
• Views this week: 112
• Total views: 4349

ID: 124322

KB User’s Guide - Settings Tab - Apply a custom homepage layout

Learn how to use a custom layout to change the look and feel of your site’s homepage.

• Group: KB User's Guide
• Views this week: 178
• Total views: 4223

ID: 124321

KB User's Guide - Settings Tab - Quick Search Options and Menus

Learn how to include Quick Search Options to your KB Site's Menu.

• Group: KB User's Guide
• Views this week: 93
• Total views: 51035

ID: 24488

KB User's Guide - Settings Tab - Site Footers

This document explains how you can customize the footer that displays on your internal and external live sites from the Settings tab.

• Group: KB User's Guide
• Views this week: 55
• Total views: 2039

ID: 131542

KB User's Guide - Settings Tab - Summary

The Settings tab allows you to customize the layout and modules on your KB sites, as well as other key configuration options.

• Group: KB User's Guide
• Views this week: 56
• Total views: 24239

ID: 5786

KB User's Guide - Documents Tab - Document Information Table Live Site

The document information table summarizes basic information about KB document data. The data is neatly organized in a table at the bottom of each document making finding and working with particular data easier.

• Group: KB User's Guide
• Views this week: 93
• Total views: 12549

ID: 112060

KB User's Guide - Documents Tab - Where To Place <link> Tags

The TinyMCE editor does not allow <link> tags to be placed in the document body. You may find that tags you are attempting to add are not being saved, or you may see an alert warning that <link> tags previously stored in the doc body ...

• Group: KB User's Guide
• Views this week: 51
• Total views: 8728

ID: 114990

KB User's Guide - Documents Tab - Left Navigation Bar Links

Menu items on the left-hand side of the Documents Tab in KB Admin Tools

• Group: KB User's Guide
• Views this week: 150
• Total views: 51283

ID: 8537

KB User's Guide - Documents Tab - How to Create Anchor Tags and Links

If you need to link to a specific section within a document, you can do so by using an anchor and a link that points to that anchor. This document contains step-by-step instructions on how to add anchor tags and links to your documents.

• Group: KB User's Guide
• Views this week: 113
• Total views: 33643

ID: 18575

KB User's Guide - Settings Tab - Displaying KB Pre-defined Features via Side Module Links

This document will go into detail on how to display links to the Site-level Feedback Form, Topics Map, Keyword Index, Site Glossary, Assessment page, and Dropbox page as Side Module Links.

• Group: KB User's Guide
• Views this week: 74
• Total views: 26585

ID: 25234

KB User's Guide - Documents Tab - Why are some links on the left grayed out?

Access to some features is limited by Publish rights setting on the Users tab.

• Group: KB User's Guide
• Views this week: 52
• Total views: 26907

ID: 20601

KB User's Guide - Documents Tab - Suggest a Document Link - How to disable Suggest a Document links

Instructions for how to turn off or disable the Suggest a Document links.

• Group: KB User's Guide
• Views this week: 68
• Total views: 26305

ID: 21985