KnowledgeBase User's Guide Search Results

KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire

University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...

• Group: KB User's Guide
• Views this week: 86
• Total views: 39110

ID: 13301

Knowledgebase User's Guide - Contact and Support Information

This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents. Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).

• Group: KB User's Guide
• Views this week: 68
• Total views: 4309

ID: 127188

KB Users Guide - General Info - Questions Brand New KB Admins Should Consider

Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.

• Group: KB User's Guide
• Views this week: 95
• Total views: 35899

ID: 52046

KB User's Guide - Documents Tab - Uploading Images and Other Attachments

Use the Attachments function to add resource files to your document. This can be used to add not only images (e.g. .JPG, .PNG, .GIF, etc.) to your document, but other resource files as well (e.g. .PDF, .PPT, .DOC, etc.).

• Group: KB User's Guide
• Views this week: 120
• Total views: 47081

ID: 5722

KB User Guide - FAQ

This document addresses many frequently asked questions.

• Group: KB User's Guide
• Views this week: 101
• Total views: 40203

ID: 6888

KnowledgeBase Search Tips

This document gives an overview of how to effectively use the Search function of your KnowledgeBase.

• Group: KB User's Guide
• Views this week: 129
• Total views: 129821

ID: 14

KB User's Guide - Settings Tab - Searching / Sorting Options

KB admins can customize their site's searching and sorting options to meet their user's needs. This document will walk you through each of the features and show what they look like on your live site.

• Group: KB User's Guide
• Views this week: 75
• Total views: 32169

ID: 5342

KB User's Guide - Assessment Tab - New Question

This document will show you how to create a new Question for use with the Assessment Module.

• Group: KB User's Guide
• Views this week: 87
• Total views: 30525

ID: 43456

KB User's Guide - Settings Tab - Quick Search Options and Menus

Learn how to include Quick Search Options to your KB Site's Menu.

• Group: KB User's Guide
• Views this week: 93
• Total views: 51035

ID: 24488

KB User's Guide - General Info - Quick Search Options

Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...

• Group: KB User's Guide
• Views this week: 70
• Total views: 29935

ID: 36726

KB User's Guide - User Training: How to Guide Those Visiting Your Live KB Site

This document describes how your users can find the documents they seek.

• Group: KB User's Guide
• Views this week: 78
• Total views: 26376

ID: 15356

TinyMCE Editor Transition - Frequently Asked Questions (FAQ)

The KB Admin Tools is transitioning away from the Classic editor to the TinyMCE editor. This document outlines common questions about the transition and timeline.

• Group: KB User's Guide
• Views this week: 138
• Total views: 6208

ID: 121909

KB User's Guide - Assessment Tab - Summary

The Assessment tab allows you to deliver simple, multiple-choice quizzes, surveys and reviews to trainees or students who have access to your Internal KB Site. These Assessments are primarily intended to assess knowledge prior to classes or exams. ...

• Group: KB User's Guide
• Views this week: 57
• Total views: 24242

ID: 45807

KB User's Guide - Documents Tab - Editing When Review Comments Are Optional

This document describes the editing process in group spaces where review comments are optional.

• Group: KB User's Guide
• Views this week: 49
• Total views: 27620

ID: 132

KB User's Guide - Documents Tab - Quick Edit Buttons

The "quick edit" button allows authors to jump directly into the the document editor for a given document without having to view the document review screen first. This document describes where to find the quick edit button under the Documents tab ...

• Group: KB User's Guide
• Views this week: 71
• Total views: 26497

ID: 24428

2023 KnowledgeBase (KB) User Group Meeting

Our annual KB User Group Meeting took place the week of July 31-August 4, 2023. We hosted a week of virtual sessions spanning a range of topics related to the KB, including content strategy, accessibility, process improvements, and more.

• Group: KB User's Guide
• Views this week: 161
• Total views: 4881

ID: 129206

KB User's Guide - General Info - Subscribe to Changes

The following explains how to receive an email notification whenever a change is made to a document.

• Group: KB User's Guide
• Views this week: 76
• Total views: 26397

ID: 13761

KB User's Guide - Documents Tab - Purging Content in Trash Queue Documents

Once a document has been deleted (e.g. moved into the Trash queue) only someone with "Publish" rights can Purge the document content. This document explains how to Purge a document found in the Trash queue and will tell you what becomes of that ...

• Group: KB User's Guide
• Views this week: 86
• Total views: 30613

ID: 5245

KB User's Guide - Assessment Tab - Quiz/Survey Results

The Results screen allows you to see which of your users has completed.

• Group: KB User's Guide
• Views this week: 64
• Total views: 31056

ID: 43459

KB User's Guide - General Info - KnowledgeBase Search Tips

This document gives an overview of how to effectively use the Search function in the KB Live Site(s).

• Group: KB User's Guide
• Views this week: 68
• Total views: 26114

ID: 44333