Kaltura (Captioning) - Manually Requesting Machine Captions
Accuracy and Editing
Kaltura auto captions are meant for general use and are, on average, approximately 90 percent accurate. While video authors are encouraged to edit their video captions to correct errors for accuracy, there is no expectation that correcting auto captions for general use is required.
For more information on editing captions, see the Kaltura (Captioning) - Editing Captions guide.
If captions are needed to fulfill a reasonable accommodation for disability-related access, please follow the established process on your campus to ensure your video captions are accurate and meet Americans With Disabilities Act (ADA) requirements.
NOTE: Machine generated captions are NOT available for videos added from YouTube are not available via Kaltura. If you would like Kaltura to create captions for a video linked from YouTube, professional captions will need to be ordered.
Requesting Machine Captions
1a) In Canvas, go to Canvas > Account > My Media.1b) In Mediaspace, go to Guest > Login, then [Your Name] > My Media.
![Kaltura's Actions menu, with the "Caption and Enrich" option highlighted. Kaltura's Actions menu, with the "Caption and Enrich" option highlighted.](https://kb.wisconsin.edu/images/group388/90376/Kaltura_Actions_Caption_03.jpg)
- Service: Machine
- Source Media Language: English [or other language, as needed]
- Feature: Captions.
![Order Captions menu, with Service: Machine, Source Media Language: English, and Feature: Captions selected. Order Captions menu, with Service: Machine, Source Media Language: English, and Feature: Captions selected.](https://kb.wisconsin.edu/images/group388/90376/Captions_Requests_02.jpg)
![Captions Requests screen table with one Pending request. Captions Requests screen table with one Pending request.](https://kb.wisconsin.edu/images/group388/90376/Captions_Requests_03.jpg)
![Kaltura video player showing the display of captions in a video. The Closed Caption button is hightlighted. Kaltura video player showing the display of captions in a video. The Closed Caption button is hightlighted.](https://kb.wisconsin.edu/images/group388/90376/Kaltura_caption_button_02.jpg)