KB Users Guide - General Info - New KnowledgeBase (KB) Space Creation Questionnaire
Last updated on 2023-06-01
University of Wisconsin - Madison faculty and staff may request a KB space of their own, free of charge. For an idea of the overall look and feel of a KB site, please see our UW Demo Site. We have a questionnaire that we'd like UW faculty/ staff to ...- Group: KB User's Guide
- Views this week: 89
- Total views: 39113
Knowledgebase User's Guide - Contact and Support Information
Last updated on 2023-05-11
This document outlines how you can get support and help from the Knowledgebase team while creating or updating your documents.
Please Note: Our hours of operation for support are M-F, 8 a.m. - 4:30 p.m. (excluding holidays).- Group: KB User's Guide
- Views this week: 69
- Total views: 4310
KB User's Guide - Documents Tab - Redirect a document via the "See also" field
Last updated on 2023-03-30
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.- Group: KB User's Guide
- Views this week: 67
- Total views: 27148
KB User's Guide - Documents Tab - Document Information Table Live Site
Last updated on 2022-08-25
The document information table summarizes basic information about KB document data. The data is neatly organized in a table at the bottom of each document making finding and working with particular data easier.- Group: KB User's Guide
- Views this week: 93
- Total views: 12549
KB User's Guide - General Info - KB Features
Last updated on 2024-03-05
An introduction to the features of the KnowledgeBase.- Group: KB User's Guide
- Views this week: 81
- Total views: 25275
KB Users Guide - General Info - Questions Brand New KB Admins Should Consider
Last updated on 2024-03-05
Here are a few things to consider before getting started on your new KnowledgeBase. Please consider the questions below to prepare for the identification and creation of your first topics and documents.- Group: KB User's Guide
- Views this week: 97
- Total views: 35901
KB User's Guide - General Info - Overview of Roles and Responsibilities
Last updated on 2024-03-05
This document outlines some of the standard roles and associated responsibilities that exist within the area of KB management and administration. Please note that these roles are intended to act as a reference only; depending on the way in which ...- Group: KB User's Guide
- Views this week: 102
- Total views: 34012
KB User's Guide - General Info - Topics Search on the Live Sites
Last updated on 2023-12-05
This document describes how the topic dropdown affects the search functionality on the live sites.- Group: KB User's Guide
- Views this week: 71
- Total views: 26806
KB User's Guide - General Info - Live Search Results Screen and Its Features
Last updated on 2023-12-05
After performing a Search, a Search Results table appears on your screen. The Search Results table is properly marked for accessibility. This document will discuss what happens when a search is performed, the features that appear on the results ...- Group: KB User's Guide
- Views this week: 139
- Total views: 36791
KB User's Guide - General Info - Quick Search Options
Last updated on 2023-12-04
Entering a "Quick Search" term in the Search field of your live KB site will yield a specific collection of documents. This document will detail the Quick Search Options that apply to both Internal and External sites, and Options that only apply to ...- Group: KB User's Guide
- Views this week: 70
- Total views: 29935
KB User's Guide - General Info - Internal and External Live Sites
Last updated on 2023-11-20
This document will discuss the differences in the appearance of live KnowledgeBase sites.- Group: KB User's Guide
- Views this week: 64
- Total views: 26518
KB User's Guide - General Info - Checking KB Documents for Accessibility
Last updated on 2023-11-20
This document provides information and resources for verifying that the content of your KB documents is accessible for your end users.- Group: KB User's Guide
- Views this week: 89
- Total views: 28873
KB User's Guide - General Info - How to Hide Topic Breadcrumbs
Last updated on 2023-08-28
This document will explain how a KB Group Admin can hide topic breadcrumbs from view on their KB Live Site(s), either across your site or on a single KB document.- Group: KB User's Guide
- Views this week: 62
- Total views: 10995
KB User's Guide - General Info - How to Create Accessible Documents
Last updated on 2023-08-25
This documents will go over several of the different methods and standards used to make written documentation as accessible as possible.- Group: KB User's Guide
- Views this week: 138
- Total views: 11217
KB User's Guide - General Info - Table of Contents
Last updated on 2023-08-14
Clicking on any link on this page will lead you to the KB User's Guide KB subsite. Once on the subsite, you may continue to search for documents and advanced search features to find what you need.- Group: KB User's Guide
- Views this week: 180
- Total views: 74016
KB User's Guide - General Info - XML (RSS) Display Options
Last updated on 2023-08-11
The KB offers RSS feed options for your KB site. RSS is a format for delivering regularly changing web content. Some KB groups publish and frequently updateinformation: documents, news, blog entries and so on. The RSS feed benefits those who want ...- Group: KB User's Guide
- Views this week: 104
- Total views: 39533
KB User's Guide - General Info - Creating a KB Admin Alert
Last updated on 2023-08-08
If you have important information you need to communicate to all authors in your KB group space, you may create a KB Admin Alert, which will display as a persistent banner in the KB Admin Tools.- Group: KB User's Guide
- Views this week: 59
- Total views: 14047
KB User's Guide - General Info - Subscribe to Changes
Last updated on 2023-07-24
The following explains how to receive an email notification whenever a change is made to a document.- Group: KB User's Guide
- Views this week: 76
- Total views: 26397
KB User's Guide - General Info - Embedding KB Content in Another Website
Last updated on 2023-07-24
This document explains the use case and approach for embedding KB content into an external (i.e. non-KB) website or web-based application that your organization manages.- Group: KB User's Guide
- Views this week: 58
- Total views: 20432
KB User's Guide - General Info - KnowledgeBase Search Tips
Last updated on 2023-07-24
This document gives an overview of how to effectively use the Search function in the KB Live Site(s).- Group: KB User's Guide
- Views this week: 70
- Total views: 26116
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